Major Shakeup to Attendance Allowance in 2025: In 2025, the UK government is rolling out a significant shakeup to the Attendance Allowance (AA) system, introducing a points-based assessment. This change is set to impact people aged 66 and over who require assistance due to illness or disability. With the new system, the way care needs are assessed and benefits are awarded will be more structured and precise. But the big question remains: will this new points system raise or lower your benefits? Let’s break it down in simple terms so you can understand how these changes may affect you, your loved ones, or clients in the care sector.
Major Shakeup to Attendance Allowance in 2025
The points-based system for Attendance Allowance represents a major change to how benefits are determined in the UK, but it’s designed to ensure that those who need the most help get the most support. By understanding the system and tracking your care needs, you’ll be in a better position to navigate these changes. While some people may see an increase in benefits, others may experience a decrease, depending on their level of care needs. Regardless of the outcome, these changes are meant to make the process more fair and tailored to individuals’ actual needs. If you’re unsure of where you stand, it’s always a good idea to seek advice from a professional. Stay updated, keep track of your care needs, and don’t hesitate to ask for help when needed.

Key Takeaways | Details |
---|---|
Attendance Allowance Rates | 2025/26 lower rate: £73.90; higher rate: £110.40 |
System Change | The new points system assesses care needs more accurately |
Eligibility Criteria | Based on the level and frequency of care required |
Benefit Increases | For those needing more care, benefits may increase |
Impact on Existing Claimants | Some may see a decrease in benefits if care needs have reduced |
For More Information | UK Government’s Official Website on Attendance Allowance |
What Is Attendance Allowance?
Attendance Allowance is a non-means-tested benefit for people aged 66 or older who need assistance with their personal care due to illness, disability, or age-related conditions. Unlike other benefits, such as Universal Credit, Attendance Allowance isn’t based on income or savings. It’s designed solely to help cover the costs of care and personal assistance.
Why Is the Change Happening?
The UK government has recognized the need to make the Attendance Allowance system clearer and more transparent. By introducing a points-based system, the process will be fairer and more consistent in determining eligibility. The old system sometimes created confusion, especially when it came to assessing the exact level of care required. The new system hopes to address these inconsistencies.
This reform follows other benefits and social care reforms in the UK aimed at making sure individuals get the right support based on their care needs. The government’s ultimate goal is to ensure that people who need more help get the support they need, while those who require less assistance are fairly assessed and not over-compensated.
How Will the New Points System Work?
The new system will look at both the severity and frequency of care needs. Each day-to-day task, such as dressing, feeding, mobility, or medication management, will be assigned a certain number of points based on how often and how much support a person needs.
The total number of points determines whether someone qualifies for the lower rate or higher rate of Attendance Allowance.
Example Breakdown of Care Tasks and Points
Task | Points Assigned |
---|---|
Help with Dressing | 2-5 points |
Help with Eating | 3-6 points |
Help with Mobility | 4-8 points |
Managing Medication | 3-5 points |
Help during Night | 5-10 points |
For instance, someone who requires frequent assistance in multiple areas might accumulate enough points to qualify for the higher rate, while someone needing less assistance might only qualify for the lower rate.
How Does This Impact Your Benefits?
The main question many will have is: Will I see an increase or decrease in my benefits? The answer depends on your care needs.
- If Your Care Needs Have Increased: If you now require more frequent or intensive help, you could qualify for the higher rate of Attendance Allowance, which will result in higher benefits. Example: If you now require help with tasks during both the day and night, you’ll be more likely to qualify for the higher rate than before.
- If Your Care Needs Have Decreased: If your care needs have lessened—say, you no longer need as much help with mobility or personal care—you might see a decrease in your benefits. Example: If you no longer need assistance at night, your benefits might be adjusted to reflect the reduction in care needs.
- If Your Needs Haven’t Changed: If your needs remain the same, the amount you receive should stay largely unchanged, though the reassessment process will still happen.
What’s the Timeline for the New System?
The new points-based system will officially take effect in 2025. However, the UK government has made it clear that existing claimants will not automatically lose benefits during the transition. Those who are already receiving Attendance Allowance will be reassessed under the new system at a later date.
It’s important to stay informed about the changes and follow the official guidelines for when and how to update your application, as not everyone will be reassessed at once. To ensure you don’t miss any updates, visit the official UK government website regularly.
Practical Advice for Claimants
Now that you understand how the points system works, how can you prepare for the changes?
- Keep a Care Diary: Track your daily care needs. Writing down what you need help with each day will give you a clearer picture of your eligibility.
- Be Detailed in Your Application: When submitting your application, make sure you are thorough and honest about your care requirements. The more information you provide, the better the assessment will be.
- Seek Professional Help: If you feel uncertain about how to fill out your forms or whether you qualify for the higher rate, don’t hesitate to consult with a welfare advisor or benefits consultant. They can help you navigate the new system.
- Stay Updated: Keep an eye on updates from the government. As the rollout progresses, there may be new tools or resources to help you understand the changes better.
How to Apply for Attendance Allowance?

Applying for Attendance Allowance can be simple if you follow the right steps. Here’s a concise guide to help you through the process, whether you’re applying for the first time or reassessing your claim under the new points-based system in 2025.
1. Check Your Eligibility
Make sure you meet the following criteria before applying:
- Age: You must be 66 or older.
- Care Needs: You must require help with personal care (e.g., dressing, eating, or mobility) or need supervision.
- Residency: You must live in England, Wales, or Northern Ireland.
2. Gather Required Information
Prepare these documents before starting:
- Personal details: Name, address, date of birth, and National Insurance number.
- Bank details: For payment.
- Medical details: Information about your health conditions.
- Care needs: Record tasks you need help with daily, like dressing or taking medication.
3. Complete the Application Form
You can complete the form online or request a paper copy from the UK Government. The form asks about your care needs during both day and night, mobility, and managing medication. Be detailed about your care requirements, as the new points system depends on the frequency and severity of these needs.
4. Submit Your Application
Once you’ve completed the form, check for accuracy and send it to the Attendance Allowance Centre. If you’re mailing a paper form, consider sending it via recorded delivery for proof of submission.
5. Wait for a Decision
After submission, the Department for Work and Pensions (DWP) will typically take 10 to 15 weeks to process your claim. During this time, they may request further information from you.
6. What Happens After the Decision?
Once the DWP makes a decision, you will receive a letter detailing the outcome. If awarded, it will explain:
- The rate you qualify for.
- The payment amount and start date.
If you’re not awarded Attendance Allowance, the letter will explain how to appeal the decision.
7. Manage Your Payments
Payments are made every four weeks directly into your bank, building society, or Post Office account. Notify the DWP if your circumstances change (e.g., moving house or care needs changing).