DWP Reveals Full List of Benefits: In today’s connected world, broadband access is no longer a luxury—it’s a necessity. Whether you’re working from home, attending online classes, managing bills, or simply staying in touch with family and friends, the internet is a vital tool. Recognizing this, the UK’s Department for Work and Pensions (DWP) has collaborated with major broadband providers to offer social tariffs—discounted broadband packages starting from £12.50 per month for those who qualify.
But here’s the catch: while millions of UK households are eligible for these low-cost deals, only a fraction of them are actually taking advantage of them. According to a report from Ofcom, as of 2024, just 5.1% of the 4.3 million eligible households have signed up for these social tariffs. That’s a lot of missed savings! This article breaks it down for you: who qualifies, how to apply, what packages are available, and how you can save up to £200 per year on broadband costs. So, grab a cup of coffee, and let’s dig in.
DWP Reveals Full List of Benefits
In a world where digital access is essential, social tariffs provide a lifeline for millions of households. If you’re on any qualifying benefits, don’t miss out on affordable broadband. With the right deal, you can stay connected, save money, and keep life running smoothly.

Feature | Details |
---|---|
Starting Price | £12.50/month |
Eligible Benefits | Universal Credit, Pension Credit, Income Support, Income-based JSA/ESA, Housing Benefit, PIP, DLA, Attendance Allowance, Care Leavers Support, Reduced Earnings Allowance |
Major Providers | Virgin Media, BT, Vodafone, Sky, Hyperoptic, Community Fibre, TalkTalk |
Potential Annual Savings | Up to £200 |
Contract Types | 30-day rolling to 18-month contracts |
Official Resource | Ofcom’s Social Tariffs Guide |
What Are Social Tariffs?
Social tariffs are specially discounted broadband packages aimed at helping low-income households. These deals are offered at a much lower cost than standard broadband packages, without compromising on the quality of service. Think of it as the internet’s way of giving folks a break when money’s tight.
These tariffs are open to households receiving certain government benefits. That means if you or someone in your home is on a qualifying benefit, you might be eligible for broadband at a fraction of the usual cost.
Why It Matters: The Digital Divide
The gap between those who can afford high-speed internet and those who can’t is often called the digital divide. Without access to the internet, it’s tough to find jobs, access education, or even book a doctor’s appointment. Social tariffs are designed to bridge this divide, ensuring everyone has the tools to thrive in the digital age.
Who’s Eligible?
You could qualify for social tariffs if you’re on one of the following benefits:
- Universal Credit
- Pension Credit
- Income Support
- Income-based Jobseeker’s Allowance (JSA)
- Income-based Employment and Support Allowance (ESA)
- Housing Benefit
- Personal Independence Payment (PIP)
- Disability Living Allowance (DLA)
- Attendance Allowance
- Care Leavers Support
- Reduced Earnings Allowance
Pro Tip: Eligibility criteria can vary slightly between providers, so always double-check with the one you’re interested in.
Popular Social Tariff Packages
Here’s a roundup of some of the most affordable social tariffs available right now:
Provider | Package Name | Speed | Price/Month | Contract Type | Eligibility |
---|---|---|---|---|---|
Virgin Media | Essential Broadband | 15 Mbps | £12.50 | 30-day rolling | Universal Credit, Pension Credit, others |
BT | Home Essentials | 36 Mbps | £15–£23 | 12 months | Universal Credit, Pension Credit, others |
Vodafone | Essentials Broadband | 38 Mbps | £12 | 12 months | Universal Credit, JSA, ESA, PIP |
Sky/NOW | Broadband Basics | 36 Mbps | £20 | 18 months | Universal Credit, Pension Credit, others |
Hyperoptic | Fair Fibre | 50/150 Mbps | £15–£20 | 30-day rolling | Universal Credit, PIP, others |
Community Fibre | Essential | 35 Mbps | £12.50 | 12 months | Select London areas |
TalkTalk | Jobseekers Offer | 35 Mbps | Free for 6 months | No contract | Jobcentre Plus referral |
How to Apply for a Social Tariff As DWP Reveals Full List of Benefits?
Getting connected with a social tariff is straightforward if you follow these steps:
Step 1: Check Your Eligibility
Visit your preferred provider’s website or call their customer service to confirm eligibility. You’ll need to provide proof of benefits.
Step 2: Gather Required Information
Have your full name, postcode, date of birth, and National Insurance number ready. Some providers may also ask for proof of benefits.
Step 3: Consent to a DWP Eligibility Check
Providers usually confirm your eligibility with the DWP, which requires your permission.
Step 4: Choose Your Package
Pick the tariff that best fits your needs and budget. Complete the application online, over the phone, or even in person if the provider allows.
Common Mistakes to Avoid
- Not Checking Availability: Some providers, like Community Fibre, only offer services in specific areas.
- Ignoring Contract Terms: Read the fine print to understand contract length, fees, and possible restrictions.
- Missing Renewals: Eligibility checks happen annually. If your benefit status changes, your tariff could too.
- Not Shopping Around: Compare different providers for the best speed, reliability, and price.
Expert Insights
According to broadband expert Nick Baker from Uswitch:
“Millions of Brits are eligible for social tariffs, yet too many don’t know they exist. These tariffs aren’t just a short-term fix—they’re a long-term solution to digital inclusion.”
Real-Life Success Stories
Take Sarah from Birmingham, a single mom on Universal Credit. She switched to a £12.50 social tariff from Virgin Media and saved over £200 a year, money she now uses for her kids’ after-school activities.
Or Mark from London, who’s on Pension Credit and grabbed BT’s Home Essentials package. He says, “Switching was easy, and now I don’t have to choose between paying for broadband or heating.”
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FAQs
Q: Can I switch to a social tariff mid-contract?
Yes, many providers allow eligible customers to switch without penalties. Contact your provider to discuss.
Q: Are social tariffs slower than regular broadband?
Nope! Social tariffs offer similar speeds as regular deals, just at a lower price.
Q: What happens if I no longer qualify?
If you lose eligibility, you’ll usually be moved to a standard package. Annual checks keep things up to date.
Q: Are there hidden fees?
Most social tariffs don’t have setup or hidden fees, but always check the provider’s terms.